| Problem |
Possible
Causes |
Action
to Take |
| Ku-Band works okay
but C-Band doesn't |
LNB LO
frequency is wrong |
Ku is
usually 10750, C is usually 5150 |
| Indicators on receiver
not lit up |
Not connected
to power source |
Be sure
the power cord is plugged in and there is power |
| Remote control does
not work |
Batteries
not installed or badSignal to receiver is blocked |
Insert
new batteries, Remove any objects between the remote control
and the receiver |
| No sound
or picture |
LNB
LO is wrong |
Set
to "SINGLE*" and enter the correct frequency.5150 for C-band10750
for Ku-band |
| Dish
not pointed at satellite |
Realign
the dish |
| Signal
too weak |
Realign
the dish |
| LNB/F
not connected or bad |
Reconnect
or replace LNB/F |
| Transponder
setting are wrong |
Verify
and reconfigure the settings |
| Audio-only
channel selected |
Select
a different channel |
|
| Picture
stops or freezes |
Dish
not properly aligned |
Realign
the dish |
| Satellite
dish is too small |
Use a
larger dish |
| LNB/F
not stable enough |
Replace
with a digital ready LNB/F |
| ZDX-9111, picture
in black and white and/or picture is rolling |
Receiver
is set in the wrong mode. |
Press
"MENU" and then "DISPLAY" to set the mode to NTSC. (You may
need to press "DISPLAY" more than once. |
| Hum in
TV Audio |
Audio
on remote is turned down |
Use
the remote to increase the volume on the receiver |
