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Installation Downloads

 
 
     
...
ST. CITY AZ EL LNBF ST. CITY AZ EL LNBF
AK Little Rock 184 49.5 6:00 OR Eugene 126 33 7:30
AL Montgomery 197 50.5 5:30 OR Portland 136 35.5 7:00
AZ Pheonix 141 47.5 7:00 PA Pittsburg 212 40 5:00
AZ Tuscon 143 49.5 6:30 RI Providence 229 35 4:30
CA Los Angeles 130 44 7:00 SC Columbia 209 47 5:00
CA San Diego 133 46 7:30 SD Pierre 164 39 6:00
CA San Francisco 126 39 7:30 TN Nashville 195 46.5 5:30
CO Denver 128 43 7:30 TX Abilene 166 52 6:00
DC Washington 156 43.5 6:30 TX Austin 170 55 6:00
FL Jacksonville 216 40 5:00 TX Brownsville 170 60 6:00
FL Miami 208 51 5:00 TX

Corpus Christi

170 58 6:00
FL Tampa 214 54.5 5:00 TX Dallas 172 52 6:00
GA Atlanta 208 54 5:00 TX El Paso 151 51.5 6:30
ID Boise 200 48.5 5:30 TX Houston 176 55 5:30
IL Chicago 193 40.5 5:30 TX San Antonio 169 56 4:30
IN Indianapolis 197 42.5 5:30 UT Salt Lake City 142 40.5 7:30
IO Des Moines 179 42 6:00 VA Charlottville 194 45 5:30
LA New Orleans 188 54.5 5:30 VT Montpelier 228 34 4:30
MA Porland 232 33 4:30 WA Seattle 127 30.5 7:30
MI Grand Rapids 198 39.5 5:30 WI Green Bay 192 38.5 5:30
MN St. Paul 180 38 6:00 WI Madison 189 39.5 5:30
MO Kansas City 177 45 6:00 WV Charlstone 207 42.5 5:00
MO St. Louis 185 44.5 5:00 WY Casper 152 39.5 6:30
MT
Billings
149 36 6:00  
CANADA
NC
Raleigh
213 44 5:00 AL Calgary 138 29.5 7:00
ND
Bismark
163 36 6:00 AL Edmonton 139 27 7:00
NH Manchester 230 34 4:30 BC Vancouver 124 28.5 7:30
NJ Trenton 221 38 4:30 MA Winnipeg 170 33 6:00
NM Albuqurque 152 48.5 6:30 NB Fredericton 239 29 4:30
NV Las Vegas 137 44 7:00 NF St. Johns 257 21 4:00
NV Reno 130 39 7:00 NS Halifax 245 29 4:00
NY Albany 224 36 4:30 ON Toronto 217 36.5 4:30
NY Buffalo 211 37.5 5:00 PE Charlottown 246 27 4:00
NY New York 225 37 4:30 PQ Montreal 225 33 4:30
OK
Oklahoma city
170 49 6:00 SA Regina 155 32 5:30
          SA Saskaton 149 30 5:30
                   

Frequently Asked Questions

Q1. How do I know the magnetic declination for North America?
A. See diagram.

Q2. What channels can I get with your receiver?
A. You will receive channels that are digital MPEG2 and not scrambled. You can find a listing of these channels (and others) on http://www.lyngsat.com or http://www.satcodx.com .

Q3. What size dish do I need?
A. Normally, within the boundaries of the continental US, you can use a 75cm dish. Fringe areas should use a 90cm or larger dish. Southern Canada or Northern Mexico should use 90cm or larger.

Q4. Do you guarantee that these channels will remain free?
A. No, no one can guarantee "free channels." You will receive these channels as long as they remain free and in the clear (not scrambled). We provide hardware (receiver, LNBF, dish) and not software (programming). We make no guarantees or claims about programming.

Q5. I heard there are channels on C-band as well. Will your receiver pick up C-band?
A. Yes, it will receive C-band and Ku-band. Of course C-band requires a larger dish, a C-band feed, and LNB.

Q6. Can I add your receiver to my existing C-band system?
A. Yes, you can. If you want to receive Ku-band signals on your C-band dish, you must have a Ku LNB on you feed system. This will usually require a C to C/Ku upgrade kit.

Q7. How do I find the satellite?
A. The satellite you want to use will be determined by the programming you want to view. Telstar 5 is a very popular satellite for ethnic channels, Bloomberg, etc. Locate your satellite/programming on one of the web sites listed above and align your dish to that satellite.

Q8. How do I peak my dish?
A. I suggest that you purchase a inexpensive signal meter for this purpose. Our high end system comes with a signal meter. Of course the signal meter can be purchased separately. Ask for the SF-95 meter.

Q9. What channels are available?
A. Take a look at http://www.lyngsat.com. You can get an idea of the available programming from that site.

Q10. How do I become a dealer for your products?
A. Email or call us at info@mysatpros.com and (626)599-2222 respectively. A resellers tax-exempt certificate will be required.

Q11. What is the warranty of your receiver?
A. We will exchange any unit that fails within the first 30 days of ownership. 1 year parts and labor warranty from the date of purchase. A copy of your original invoice will be required as proof of purchase.

Q12. What is the noise temperature of your LNBFs?
A. We currently sell only 0.6dB LNBFs.

Q13. What is the warranty of your LNBFs?
A. 1 year exchange warranty from the date of purchase. A copy of your invoice will be required as proof of purchase.

Q14. I want two receivers. What do I need?
A. You will need a dual LNBF. Normally, this will be a direct replacement for your existing LNBF. You will need to run a second coax from the dual LNBF to your second receiver. See Diagram.

Q15. I want more than two receivers. Now what do I need?
A. You will need the dual LNBF and a device called a multi-switch which allows for several receivers. The most common is a four receiver switch.

Q16. Can I use a diplexer to consolidate my local broadcast channels with my satellite signal?
A. Yes, you will need two diplexers; one to combine the signal on the outside and another one to separate those signals on the inside of your home.

Problem
Possible Causes
Action to Take
Ku-Band works okay but C-Band doesn't LNB LO frequency is wrong Ku is usually 10750, C is usually 5150
Indicators on receiver not lit up Not connected to power source Be sure the power cord is plugged in and there is power
Remote control does not work Batteries not installed or badSignal to receiver is blocked Insert new batteries, Remove any objects between the remote control and the receiver
No sound or picture LNB LO is wrong Set to "SINGLE*" and enter the correct frequency.5150 for C-band10750 for Ku-band
Dish not pointed at satellite Realign the dish
Signal too weak Realign the dish
LNB/F not connected or bad Reconnect or replace LNB/F
Transponder setting are wrong Verify and reconfigure the settings
Audio-only channel selected Select a different channel  
Picture stops or freezes Dish not properly aligned Realign the dish
Satellite dish is too small Use a larger dish
LNB/F not stable enough Replace with a digital ready LNB/F
ZDX-9111, picture in black and white and/or picture is rolling Receiver is set in the wrong mode. Press "MENU" and then "DISPLAY" to set the mode to NTSC. (You may need to press "DISPLAY" more than once.
Hum in TV Audio Audio on remote is turned down Use the remote to increase the volume on the receiver

Dish Installation

Choosing The Site for Dish Installation

The first thing you need to do is choose the installation site. The area must have a clear "line of sight" to the satellite. This means there can be no obstruction between the dish and the satellite. This includes building, tree branches, mountain, etc. In order to receive a good signal, select an outdoor site with a clear, unobstructed view of the South, Southeast, or Southwest. If you install the dish in the winter, leaves that are normally on the branches may not be present. A problem with reception may occur when the leaves grow back in the spring and summer.

Dish Assembly

Click here for 75 cm (30 inch) dish assembly picture.
Click here for 90 cm (36 inch) dish assembly picture.

Dish Pointing Basic

To receive broadcast signals for Telstar 5 or any satellite, your dish must be positioned correctly. The exact direction that your antenna will have to be pointed is dependent upon your location. The elevation angle is the angle relative to the horizon, that the antenna must be raised in order to be able to receive signals from a particular satellite. The azimuth compass bearing is the compass bearing, left to right, that the antenna must be pointed toward in order to receive the satellite signal. Those two angles will help you determine if the location you have selected for placement of your antenna will permit unimpeded satellite reception. If you don't know the elevation angle and the azimuth compass bearing of where you live click here. To calculate the elevation and the azimuth, you need to know the satellite degree and your Zipcode. For example: Telstar is located at 97° W, SatMex is at 116.8° W, and Galaxy 11 is at 91.0° W. If you are not familiar with the orientation of the location where you would like to place the antenna, a directional compass will be very helpful.

 
Azimuth
 
Elevation
  1. Hold the compass horizontally in your hand in front of you.


  2. Ensure that you are at an adequate distance away from any metal object that may give you a false compass indication. As you hold the compass, allow the compass needle to stop moving. Once it has stabilized, the arrow or red end of the compass needle should point toward the North.


  3. Gently rotate the compass such that the 0-degree mark on the compass scale sits under the arrow, or red end of the needle, pointing toward the North
  4. .

  5. Since 0 degrees on the compass denotes North you can now locate the compass azimuth bearing on the compass scale. You will probably note that the direction of the satellite, as indicated on the angle calculation or data sheet, is somewhat towards the South. That direction is the physical direction that the dish will have to be pointed.


  6. Once you have oriented yourself in that direction, consider the elevation angle. Now, make a judgment based on the elevation angle of where you live. Keep in mind that 45 degrees is halfway between 0 degrees and the horizon while 90 degrees is straight up. If while looking in that direction, given both the compass azimuth and elevation for your location, you do not see any obstacles, that location should be adequate for the placement and installation of your dish-antenna.

Dish Aiming Procedure

  1. With the dish facing South and an unobstructed view of the sky, place the provided compass on the ground 10' to 20' behind the dish to avoid magnetic interference. Turn the compass until the compass needle aligns exactly with magnetic North (or make sure the color needle points north at 0 degrees). Use a straight object such as a stick or rod between the compass and the dish to match the Azimuth angle of your location. Move the whole dish to face the same direction as the stick or rod.


  2. Set your basic elevation angle. Refer to the elevation scale located on the elevation plate at the back of your dish. To set the correct elevation angle, loosen the bolts that connects the elevation plate to the triangle base just enough so that the reflector can move up or down without binding. Carefully set the elevation to the angle value of your area.

Dish Alignment & LNBF Mount

Before the actual dish alignment can be done, it is necessary to connect a coax cable between the LNBF, attached to the dish and your receiver. Both connections use the standard coaxial F-connector. Now your dish will be in position to lock in on the satellite signal. You will need to have your receiver connected to your television.

It is recommended that you place your satellite receiver and television set close to the dish during the dish alignment procedure. If that is not possible due to where the dish is located, a second person may be helpful to relay information seen on the screen of the TV when the dish is being aligned. Do not turn the power on until all the cable connections have been made. There are two options when connecting the receiver to your television or monitor. The receiver has both audio/video outputs as well as a regular coax output on either channel 3 or 4. Attach the appropriate cables according to the system you have. If you use the standard coax, channel 3 or 4 output, ensure that you select the channel, 3 or 4, that is not used in your area for local off-air broadcast television. Your television would have to be set to the channel you selected, 3 or 4, in order for you to receive the programming. If the audio/video outputs are used, your television typically would need to be switched to the "video" input mode.

Now turn on your receiver and television. Use the on screen menu to locate the signal strength meter on your television. If you are using the Coship receiver the signal meter are located both in front of the receiver as well as on screen.

Ask a helper to watch the signal strength screen for indications you are receiving the signal. Stand behind the dish, and holding its outer edges, slowly turn it a little to the left or right about 3 or 4 mm at a time to adjust the azimuth. Pause 4 or 5 seconds, giving the receiver enough time to lock in on the satellite signal. Continue turning the dish in this way until you have acquired the signal then adjust the elevation for maximum signal quality. Note: The Signal Strength reading does not need to be "100." Lock in on the highest possible signal.

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